Flowers are natural products; availability, appearance, and timing depend on season, handling,
and logistics, so results may vary and photos remain indicative only.
Thank you, the request is in the system
The studio has the information needed to start assessing the request. Before anything is final, a team member will confirm availability, timing, and any constraints created by location or season. This avoids vague promises and keeps expectations aligned with what flowers and logistics can realistically support.
Order reference
Will be sent in your confirmation email shortly
What happens step by step
Details received by studio
Instantly after submissionThe form or order was submitted successfully and a basic record has been created with the contact details, requested date, and any notes shared about bouquets or compositions.
Finished
Feasibility review
Within one business dayA team member checks availability, delivery area, and timing against the studio schedule, then reviews any special requirements or access notes before responding.
In progress
Confirmation and next steps
Shortly after reviewIf everything fits, the studio sends a confirmation with key details and, where relevant, payment instructions. If something does not fit, practical alternatives are proposed instead.
Upcoming
Preparation and delivery
On the scheduled dateOnce confirmed, flowers are sourced, conditioned, and arranged, then packed for transport or setup according to the agreed window and access instructions.
Upcoming
Care and follow-up guidance
After handoverAfter delivery or event setup, simple care notes help keep arrangements presentable for the planned occasion window, noting that results may vary with handling and room conditions.
Upcoming
Request under review
The enquiry or order has been received and logged in the studio’s system, where it now waits for a human review. A team member will check timing, delivery area, and any special notes before confirming what is realistic, then reply with either a clear acceptance, clarifying questions, or suggested alternatives.
Most straightforward requests receive a clear reply within one business day, depending on season and event workload.
Need to adjust something
If timing is tight, access is complex, or details were entered incorrectly, contact the studio with your name, date, and order reference so the team can review the situation quickly.
A confirmation email will be sent once the review is complete, summarising key details and, where relevant, payment steps. Keep that message for reference and share any urgent changes as soon as possible so the team can adjust plans within real limits.